Sales Coordinator

Join our Group Sales team as a year-round Sales Coordinator, supporting group sales programs, sales and sponsorship onsite event coordination, and ticketing needs. This role ensures top-notch service for group clients and sponsorship partners, managing pre- and post-booking reservations, menus, onsite event logistics on the phone and online, ensuring successful event execution.

Key Responsibilities:

• Provides support to Youth Sales, Corporate Sales, Event Execution to ensure all groups are appropriately serviced pre-, during- and post- event or visit including receiving tickets, navigating event changes/needs, accurate invoicing, post event surveys/recaps are sent.
• Act as single point of contact for internal and external park specific operational stakeholders on group and sponsorship business.
• Answer incoming sales and service calls as needed. Provide accurate product and program information including suggestive upsell of additional products as appropriate. Maintain a high level of accuracy for information given.
• Review all internal memos and park planners to inform park operational teams with accurate information for all group sales products, client events, sponsorship activation and other general park and marketing programs.
• Resolve any group sales guest concerns by providing superior guest service
• May assist with executing corporate catered and youth group programming events as needed.
• Assists with training and management of sales assistants in event execution or sales support at each location.

Why You’ll Love It:

Gain hands-on experience in group sales and event coordination. Work in a dynamic, fast-paced environment with a fun, collaborative team and help create memorable experiences and exceptional service for group guests that keep them returning year after year.