As a Merchandise Sales Associate, you will perform daily sales operations of assigned Merchandise location at the Knott's Hotel. Ability to operate a Point of Sales cash register, cash handling skills, able to stock and clean location, while performing guest service.
- Assist guests in retail location by providing guest service. Provide product selection and information of the product for the guests.
- Engage in suggestive selling techniques.
- Conduct sales transactions on a cash register.
- Receive/Deliver cash funds from the Glory machine and complete paperwork needed for the Glory machine.
- Complete merchandise location paperwork.
- Clean and restock retail location on the daily basis; move and organize stock in store and stockroom. Report any concerns about the stock, stockroom, and sales floor to the area Team Leader immediately.
- Engages in observational loss prevention practices (i.e. observes surrounding areas for theft of product and guests property, checks for counterfeit currency, and follows proper cash handling procedures).
- Open and close assigned retail location.
- Some locations require special skills. These skills include candy production, stroller rental, magic demonstrations, hat embroidery, leather engraving, and photography. Individuals with these skills should be placed in appropriate locations.
- Assist Team Leader with any other tasks assigned.
- Perform basic product presentation assignments. This includes and is not limited to maintaining the presentation of the product to enhance the guests shopping experience by keeping the hangers in a question mark setting, making sure the sizes are together, and the product is organized and full at all times.
