Oversees and directs operation of warehouse. Receives and sends product from vendors. In Charge of inventory control of product and replenishes product in the park.
Responsibilities
Trains, directs, schedules, evaluates and diciplines staff with appropriate documentation.
Responds to and takes appropriate action to resolve concerns and complaints from park guests and associates.
Maintains clear, concise and specific lines of communication between management, associates and other departments.
Monitors and takes action to ensure operation remains within budget guidelines.
Maneuverability and mobility to work in the park.
Takes steps to insure that subordinates are trained in all facets of the operation such as service procedure, production flow, equipment usage and cleaning.
Reviews attendance schedules and assigns daily assignment schedules prepared by General Managers and supervisors to ensure efficient operation of the location(s) in area.
Monitors that all safety procedures are followed in the area.
Handles and assists in any emergency situation that may occur.
Provides associates with necessary information and tools to effectively do their jobs.
Evaluates job performance of supervisors and makes necessary recommendations.
Gives verbal direction and assistance to guests and ensures quality service is given.
Insures that all work, guest, storage and services are cleaned timely and meet local and state sanitation guidelines.
Completes administrative paperwork (i.e. time sheets, schedules, labor reports, evaluations, and associate file documents) as required by department.
Notifies maintenance of equipment problems, building repairs, etc. necessary to insure safe and efficient operation.
Controls costs associated with the area, i.e., food cost, labor cost.
Reviews requisitioned food products/cleaning supplies from warehouse prepared by supervisors.
Insures proper cash handling procedures are followed to control theft.
Moves throughout entire area of responsibility regularly to maintain awareness of total operation.
Understands and demonstrates proficiency in operational tasks, service/production flow, equipment cleaning and usage, and menu items in the location.
Performs guest service and food product Quality Control Evaluations.
Ability to lead associates.
Consistently displays positive attitude about the park, department, and all associates.
Regular attendance.
Ability to work with other people.
Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee
Guidelines and other park/division specific policies and procedures.
Other duties may be assigned.
Qualifications
Must be able to complete Food and Beverage training program.
Non-slip shoes.
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
